Edge provides business owners an experienced executive with an empathetic ear and trustworthy transformational leadership skills to help them design and execute self-funding sales & profit growth strategies that deliver outstanding results.
Excellent Executive Experience
Exceptional Engineering Expertise
Effective & Efficient Execution
Employee Engagement & Empowerment
Management Consulting Services
Realize significant PROFIT IMPROVEMENT through:
Profit growth strategy design & execution
Leadership training & mentoring
Full-time/Fractional Executives available to drive execution and enhance accountability
Specific operations improvement projects (LEAN & TOC) including: scheduling, inventory management, productivity, employee engagement & communication
Cost re-engineering product design services (Design for manufacturability to reduce overall product costs + Prototyping capability)
Technical expertise (Mechanical, electrical, and Asian sourcing teams on-staff)
Product Design, Manufacturing & Sourcing Services
We welcome the opportunity to quote on your purchased components and manufacturing needs to help you realize significant COST REDUCTION through new sources and/or product designs
Product
We specialize in the domestic &
overseas supply & manufacturing of:
Plastic & Metal – purchased components, manufactured parts, and assemblies
Electronics and PCB design (printed circuit board), manufacturing and prototyping
Prototyping includes label engraving & 3D printed parts
We are an authorized Microchip Design Partner
Design
We provide innovative technical
services to help our clients design for
manufacturability and reduce their
overall product costs, including:
3D CAD modelling and 2D drawing generation
Prototype making (CNC machined models and injection molded prototypes)
Precision injection mold making and production
Technical Expertise
To make it all work together for
you, we offer a turn-key product
design team:
Mechanical and Electrical engineering expertise
Malaysian sourcing team with key contacts throughout China and most of Asia
Leadership Training & Empathetic Executive Mentoring
Successful Business Ownership & Turn-around Experience
Local & Domestic Manufacturing
Innovative Mechanical & Electrical Engineering
Asian-based Sourcing & Supplier Development Resources
Efficient and Effective Execution
Strategies & Plans are self-funding via “quick wins”, easy to understand & effectively communicated – success is celebrated and becomes contagious
Common priorities & accountability are reinforced at every level of the organization using our proprietary “Focus & Finish” process – weekly, monthly, quarterly, and annually against the plan
We get things done with a bias for action – but we have a scorecard for feedback (KPI’s) and corrective action, if necessary… repeat…
Employee Engagement and Empowerment
12 questions form the basis of an objective measure of employee engagement – actions are taken quarterly to improve the ongoing measure – employees start to give more discretionary effort
Regular 2-way communication gives people a chance to be heard and the company a chance to listen, understand issues (subjectively), and make changes that matter to employees – trust is developed
Pay & performance management systems are linked & implemented so people know their boundaries of decision-making & how to make themselves more valuable to the company – employees become company advocates
Education, Awards, Designations
3 x, Profit Magazine, Hot 50 List for sales growth
2 x, Ernst & Young Entrepreneur of the Year Nominee
Theory of Constraints (TOC) expert – all 6 disciplines
Professional Engineer, Ontario
B.A.Sc., Mechanical Engineering, University of Waterloo
B.A.Sc., Electrical Engineering, University of Western Ontario
B.A.Sc., Electrical Engineering, University of Western Ontario
Tool and Die Maker
Authorized Microchip Design Partner
Fluent in Mandarin, Malay, and English
Executive Roles &
Industries
Multiple owner executive roles within small to medium size ($5M – $75M), owner-managed, manufacturing, distribution, service companies including both B2B B2C. Primary focus on business transformation through aggressive sales profit growth and operations improvement.
Edge has a proven track record of success and as a result can be flexible with engagement terms:
Fixed and/or success-based fees
Full-time, fractional, or consulting project basis
- IT Managed Service & Security Provider - Machinery Moving & Industrial Installations Service - Manufacturer & Distributor of Security & Access Control Products
- Kitchen Cabinet Manufacturer
- Construction Management, Training, and Consulting
Executive VP
- Laser Metal Cutting Shop - Automotive and Industrial
Vice President Sales & Marketing
- Manufacturer & Distributor of Security & Access Control Products
Vice President Manufacturing & Distribution
- Vertically integrated apparel manufacturer
- Manufacturer & Distributor of Security & Access Control Products
Principal
- "Big 6" Management Consulting Firm
General Manager
- After-Market Automotive Brake Pad Manufacturer
- Overhead Door Sales, Service, and Installation (Residential & Commercial)
Plant Manager
- Heavy Stampings – Automotive and Consumer Products
President (Fractional), IT Managed Service & Security Provider (MSSP)
Primary Need: Founder was Technical Expert with experience in growing a successful MSP but needed a trusted leader to help craft/execute the sales/profit growth strategy and the business plan.
President (Fractional), IT Managed Service & Security Provider (MSSP)
Primary Need: Founder was Technical Expert with experience in growing a successful MSP but needed a trusted leader to help craft/execute the sales/profit growth strategy and the business plan.
Major Milestones
Developed/executed rapid profit/sales growth strategy & annual business plan;
Renamed/rebranded company & developed/launched in-house security offering;
Opened office in Malaysia (to support “follow the sun" model);
Expanded office in Portugal to introduce/support EU channel sales-security offering;
Hired/replaced/mentored key managers in finance, sales and operations;
Managed growth during global pandemic & implemented Covid-19 safety protocols for staff & field techs;
Negotiated new banking relationships and credit terms;
Minimized cash-flow concerns with financial reporting/management systems
Testimonial "Before joining my firm in the capacity of president, Eric and I knew each other for a few years when we attended the same peer group. During this time, I learned of his long and successful career in transforming companies into successful ones. It was then that I knew that I needed someone like that for my firm when the time was right. Eventually, we got the timing right, and we joined forces to help transform my growing company into something extraordinary. Eric is one of those people with strong business acumen and quickly jumped in and solved the significant issues and then helped guide the ship and handle day-to-day operations with our incredible team.
Having someone on board like this allowed me to lead the company and expand it into new frontiers. We are now on a fascinating growth path while making a better livelihood for our staff and much happier and satisfied clients." - Henrique Reis, Founder/CEO, Reis Informatica Inc.
Vice President (Fractional), Overhead Door Sales, Service & Installations
Primary Need: Owner needed a trusted leader to help design/execute
the rapid sales/profit growth strategy and the business plan. Also
needed someone to lead major improvements in operations
and mentor young leaders to replace existing managers.
Vice President (Fractional), Overhead Door Sales, Service & Installations
Primary Need: Owner needed a trusted leader to help design/execute the rapid sales/profit growth strategy and the business plan. Also needed someone to lead major improvements in operations and mentor young leaders to replace existing managers.
Major Milestones
Developed/executed rapid profit/sales growth strategy & annual business plan
Assisted in managing through shut-down and slow down of business for 3 months during global pandemic & developed/implemented Covid-19 safety protocols for staff and field techs
Assisted in selection/implementation of new software systems – scheduling, field reporting & financial
Implemented ops performance management & total compensation system
Introduced employee engagement initiatives to improve morale
Executed best-practices in scheduling, and fleet/inventory management
Designed/implemented in-house apprenticeship program for field techs
Initiated re-introduction of JH&SC and subsequent WSIB cost reduction
Improved customer service measurement tracking
Introduced Steering Committee to manage executive reporting/accountability
Mentored owner in major change leadership role
Business Results (2020/2021):
Came out of global pandemic stronger than before with new operations’ team, KPI’s, improved ability to grow and increased capacity
Significantly improved company morale, customer service levels, and sales plan
Owner satisfied with team, plan and systems in place to move forward confidently
Testimonial “Eric and I have worked together for the last three years. He has brought strategic thinking and leadership to the Winser Doors team that has allowed us to grow and become more process and goal driven. His efforts have resulted in higher morale, better customer service and top line growth. He is a true mentor to his direct reports as well as a terrific confidante and advisor to me." - Sean Carragher, Owner/President, Winser Doors Inc.
Strategic Business Consultant, Home Elevator Manufacturer, Service & Installations
Primary Need: Owner/President needed an experienced business leader to help craft/execute the sales/profit growth strategy and the business plan.
Strategic Business Consultant, Home Elevator Manufacturer, Service & Installations
Primary Need: Owner/President needed an experienced business leader to help craft/execute the sales/profit growth strategy and the business plan.
Major Milestones
Developed/documented rapid profit/sales growth strategy & annual business plan
Assisted exec team in implementation of strategic/business plan execution
Created/managed business scorecard & quarterly objective/KPI accountability meetings with exec team
Lead development of sales & marketing plan to grow US dealer network
Project managed sales & marketing plan for new product launch
Provided leadership/guidance in creating departmental improvement plans for operations, service, & installation
Mentored new managers, owners and exec team in major change leadership role
Initiated joint Supply Chain Strategy Team (with EDGE and Cambridge Elevating) to focus on achieving strategic goals in product cost reductions, quality improvement and stability of supply
Business Results (2021/2022):
On-track to exceed sales and EBITDA growth targets
Identifying/capitalizing on opportunities to achieve cost reduction, quality improvement and stability of supply goals for FY 2023
Testimonial “Eric was hired to work with our Sr. Leadership team to write a 4-Year business plan addressing ownership’s desired growth. His efforts produced an intuitive and actionable roadmap for the entire business to follow. In addition to quarterly reviews and amendments of the growth strategy, Eric has been highly effective in helping mid-managers develop business cases on significant decisions, department SWOT analysis and strategic hiring practices. I can see Eric being a long-term contributor for our business.” - Jamie Hamilton President, Cambridge Elevating Inc.
Clients
Testimonials
Eric and I have worked together for the last three years. He has brought strategic thinking and leadership to the Winser Doors team that has allowed us to grow and become more process and goal driven. His efforts have resulted in higher morale, better customer service and top line growth. He is a true mentor to his direct reports as well as a terrific confidante and advisor to me.
Sean CarragherOwner/President | Winser Doors Inc.
Before joining my firm in the capacity of
president, Eric and I knew each other for a few
years when we attended the same peer group.
During this time, I learned of his long and
successful career in transforming companies
into successful ones. It was then that I knew
that I needed someone like that for my firm
when the time was right. Eventually, we got the
timing right, and we joined forces to help
transform my growing company into something
extraordinary. Eric is one of those people with
strong business acumen and quickly jumped in
and solved the significant issues and then
helped guide the ship and handle day-to-day
operations with our incredible team.
Having someone on board like this allowed me
to lead the company and expand it into new
frontiers. We are now on a fascinating growth
path while making a better livelihood for our
staff and much happier and satisfied clients.”
Henrique ReisFounder/CEO | Reis Informatica Inc.
Eric was hired to work with our Sr. Leadership team to write a 4-Year business plan addressing ownership’s desired growth. His efforts produced an intuitive and actionable roadmap for the entire business to follow. In addition to quarterly reviews and amendments of the growth strategy, Eric has been highly effective in helping mid-managers develop business cases on significant decisions, department SWOT analysis and strategic hiring practices. I can see Eric being a long-term contributor for our business.
Jamie HamiltonPresident | Cambridge Elevating Inc.
I have known Eric personally and professionally for many years. We brought Eric into the Firm to help with several Initiatives: Refine our business plan after 5 years of operation; Review our suite of services and help determine which ones meet our long-term strategies; Work with our team to identify strengths and weaknesses and help prepare a program for the team to develop additional skills; "Cold-eyes" review on proposals, contracts, WIP, and cashflow; and Utilize his strengths in process development, constraints management, and customer relationships on complex projects.
It is our expectation that Eric continues to support our business internally, and with our clients, for many years to come.
Doug HillFounder/Operations Manager | Team Builder Solutions Inc.
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Eric and I have worked together for the last three years. He has brought strategic thinking and leadership to the Winser Doors team that has allowed us to grow and become more process and goal driven. His efforts have resulted in higher morale, better customer service and top line growth. He is a true mentor to his direct reports as well as a terrific confidante and advisor to me.
Sean CarragherOwner/President | Winser Doors Inc.
Before joining my firm in the capacity of
president, Eric and I knew each other for a few
years when we attended the same peer group.
During this time, I learned of his long and
successful career in transforming companies
into successful ones. It was then that I knew
that I needed someone like that for my firm
when the time was right. Eventually, we got the
timing right, and we joined forces to help
transform my growing company into something
extraordinary. Eric is one of those people with
strong business acumen and quickly jumped in
and solved the significant issues and then
helped guide the ship and handle day-to-day
operations with our incredible team.
Having someone on board like this allowed me
to lead the company and expand it into new
frontiers. We are now on a fascinating growth
path while making a better livelihood for our
staff and much happier and satisfied clients.”
Henrique ReisFounder/CEO | Reis Informatica Inc.
Eric was hired to work with our Sr. Leadership team to write a 4-Year business plan addressing ownership’s desired growth. His efforts produced an intuitive and actionable roadmap for the entire business to follow. In addition to quarterly reviews and amendments of the growth strategy, Eric has been highly effective in helping mid-managers develop business cases on significant decisions, department SWOT analysis and strategic hiring practices. I can see Eric being a long-term contributor for our business.
Jamie HamiltonPresident | Cambridge Elevating Inc.
I have known Eric personally and professionally for many years. We brought Eric into the Firm to help with several Initiatives: Refine our business plan after 5 years of operation; Review our suite of services and help determine which ones meet our long-term strategies; Work with our team to identify strengths and weaknesses and help prepare a program for the team to develop additional skills; "Cold-eyes" review on proposals, contracts, WIP, and cashflow; and Utilize his strengths in process development, constraints management, and customer relationships on complex projects.
It is our expectation that Eric continues to support our business internally, and with our clients, for many years to come.
Doug HillFounder/Operations Manager | Team Builder Solutions Inc.
I had the pleasure to work with Eric for a few months. Eric is passionate, dynamic and a result driven individual. He is a great team builder and established meaningful relationships with all key members of the company and customers. His positive and effective management style truly made a difference in the company.
Marcela LallStrategic Account Manager | ABS Friction Inc.
I had the pleasure of working with Eric and being a member of his senior leadership team. I found him to be a focused, results driven, engaging and inspirational leader. He was able to quickly build consensus and trust and to confidently marshal the resources necessary to drive change throughout the organization. He was very skilled at zeroing in on the financial and people metrics in order to restructure the organization. He provided calm, strategic focus while navigating the business challenges with sound fiscal and operational expertise. He supported, trusted and empowered his leadership team which enabled effective collaboration and teamwork to achieve results. I would welcome the opportunity to work with Eric again in the future.
Terry DoyleDirector | Talent Services
Working with Eric was a privilege and a delight - He has the rare ability to organize and inspire employees to work together harder, smarter and as a team.
I had the honour of working with Eric at a family owned business, helping to raise capital and improve business process and morale. He showed himself to be process driven, open, honest and always calm no matter how stressful the situation.
He is a great listener and a broad thinker.
I hope to have the opportunity to work with him again in the future.
I had the pleasure to work with Eric for a few months. Eric is passionate, dynamic and a result driven individual. He is a great team builder and established meaningful relationships with all key members of the company and customers. His positive and effective management style truly made a difference in the company.
Marcela LallStrategic Account Manager | ABS Friction Inc.
I had the pleasure of working with Eric and being a member of his senior leadership team. I found him to be a focused, results driven, engaging and inspirational leader. He was able to quickly build consensus and trust and to confidently marshal the resources necessary to drive change throughout the organization. He was very skilled at zeroing in on the financial and people metrics in order to restructure the organization. He provided calm, strategic focus while navigating the business challenges with sound fiscal and operational expertise. He supported, trusted and empowered his leadership team which enabled effective collaboration and teamwork to achieve results. I would welcome the opportunity to work with Eric again in the future.
Terry DoyleDirector | Talent Services
Working with Eric was a privilege and a delight - He has the rare ability to organize and inspire employees to work together harder, smarter and as a team.
I had the honour of working with Eric at a family owned business, helping to raise capital and improve business process and morale. He showed himself to be process driven, open, honest and always calm no matter how stressful the situation.
He is a great listener and a broad thinker.
I hope to have the opportunity to work with him again in the future.
